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How to Use Customer Feedback to Maximise D2C Success

In the world of direct-to-consumer (D2C) businesses, success is all about understanding your customer. After all, they are the ones driving your revenue and growth. But, as the saying goes, you can't improve what you don't measure. And that's where customer feedback comes in. But let's be real; not all feedback is created equal. So, how do you sift through the noise and find...